Privacy Policy

Effective Date: 01/14/2025

BGWG Monster Media ("BGWG," "we," "us," or "our") values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website https://www.bigwigmonster.com, engage with our services, or interact with us in other ways.

By using our website or services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

A. Personal Information:

  • Name
  • Email address
  • Phone number
  • Company name
  • Mailing address
  • Payment or billing information (if applicable)

B. Non-Personal Information:

  • Browser type and version
  • Device type and operating system
  • IP address
  • Pages visited and time spent on site
  • Referral source

C. Information from Communications: When you contact us via forms, email, phone, or SMS, we may store the content and related metadata.

2. How We Use Your Information

We use the information we collect to:

  • Provide and improve our services
  • Communicate with you about projects or support requests
  • Send transactional or marketing communications (with consent)
  • Maintain security and prevent fraud
  • Comply with legal obligations

3. SMS Terms of Service

By opting in to receive SMS messages from BGWG Monster Media, you agree to receive recurring text messages related to:

  • Project updates
  • Event or campaign alerts
  • Account notifications
  • Customer support or scheduling messages

Message frequency may vary. Message and data rates may apply.

To opt out of SMS messages at any time, reply STOP to any message. For assistance, reply HELP or visit https://www.bigwigmonster.com.

By providing your mobile number and opting in, you agree to this Privacy Policy and our Terms of Service.

4. Sharing Your Information

We do not sell your personal information. We may share it with trusted third parties only for the purposes described in this policy, such as:

  • Service providers who support our operations (e.g., hosting, email delivery, analytics)
  • Legal authorities if required by law
  • Business partners if necessary for service delivery (with your consent)

5. Data Retention

We retain personal data only as long as needed to fulfill the purposes described above or as required by law.

6. Data Security

We implement reasonable security measures to protect your data from unauthorized access, loss, or misuse. However, no method of transmission over the Internet is 100% secure.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request corrections or deletions
  • Withdraw consent for communications
  • Opt out of certain uses of your information

To exercise these rights, please contact us at info@bigwigmonster.com.

8. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external websites.

10. Updates to This Policy

We may update this Privacy Policy occasionally. The "Effective Date" at the top will be revised accordingly. We encourage you to review this policy regularly.

11. Contact Us

For questions or concerns about this Privacy Policy, please contact us at:

BGWG Monster Media
https://www.bigwigmonster.com
Email: info@bigwigmonster.com